If a Prospect or Influencer responds back to one of your emails, you will more than likely want to make note of this in the system to keep record of the correspondence. To keep record of this email WelcomeHome allows users to log an email as "Inbound."
1. Navigate to the profile of the prospect that the influencer is tied to. Click into the "Activities" tab on the left-hand side of the profile.
2. Click on the green "Add Activity" button in the top right corner of the screen.
3. Select "Log an activity" from the sub-menu that appears.
4. Select activity type of "Email" or "Email In" (depending on what you have available). Fill in the date you received the email as Date Completed. Fill in the Direction field as "Inbound" to denote this as an inbound email. The result will be marked as Completed.
5. You can copy and paste the response or add notes about their email response to you in the notes field. Click the blue "Add" button in the bottom right corner to save this activity.