The Knowledge Center is Welcome Home's document organization system. You can access the Knowledge Center by clicking on the Knowledge Center tab on the left side of your screen. Uploading new documents may be restricted based on user access levels.
1. Click on the green button in the upper right-hand corner that says "Add a New Folder" to add a new folder to your Knowledge Center.
2. Once you click to add the folder, you’ll give it a title, select the category, and upload your documents by clicking "Add a file" or "Add a link"- you can add as many as you want!
3. By default, your folder and documents will be available to all communities within your organization. To make it available to just you and your team, deselect the “available to all communities” checkbox and select your community.
4. Once you are done, click “create article”.
If you only need to update documents within an existing folder, simply click into the folder and select the Pencil icon to make your updates.